The Code of Conduct represents a set of fundamental principles, values, and rules that every employee of the NLB Group must understand and respect. This is the only way for us at NLB Group to act in accordance with ethical standards.

The Code regulates the basic principles of conduct on which the operations and actions of the NLB Group are based. It provides guidance for our daily actions and helps us understand what is expected from each employee and other stakeholders. In this way, it also defines what is crucial for fulfilling the long-term development strategy of the NLB Group and its responsible behavior, which is essential for maintaining the trust of our clients, employees, stakeholders, and the broader community in which the NLB Group operates.

Thus, the Code clearly defines expectations for every employee within the NLB Group and prescribes standards for our relationships with stakeholders, as well as instructions and guidelines for our daily work and operations.

The NLB Group operates in diverse ethnic and cultural environments where employees of its member companies work. In the spirit of cultural differences in the countries where the NLB Group operates, we strive for cooperation and the exchange of different opinions and experiences. These cultural and other differences are also taken into account when interpreting the principles of desirable behavior outlined in this Code.

The NLB Group Code of Conduct:

• Represents the values and fundamental principles of conduct;
• Lists the rules that every NLB Group employee must understand and follow;
• Defines what is expected from each employee and reflects the standards we expect in our relationships with other stakeholders.

The Code is practical and designed to help us in our daily work. A special chapter is dedicated to leaders at all organizational levels, who have a particular responsibility to implement the Code in practice within the NLB Group.