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Contact center 19888

Call the NLB Contact Center on weekdays from 8 AM to 10 PM and on Saturdays from 8 AM to 6 PM, throughout the entire year.

 

A friendly banking advisor is at your disposal, ready to provide all the information about our bank’s full range of services for individuals and legal entities.

 

What the Contact Center offers you:

  • Assistance in any situation
  • Help in case of a lost payment card
  • Information for all bank clients
  • Card blocking (service available 24/7)
  • Working hours and addresses of all NLB branches
  • Basic information about loans and savings
  • Interest rates
  • Basic information about card operations
  • Exchange rate list data
  • Everything about NLB Klik and NLB Proklik
  • Information about pension payments
  • Information about NLB SMS account messages
  • Current offers for individuals and legal entities
  • Information about NLB ATM locations
  • And much more.

Lost or stolen card

If you are an NLB payment card user and have accidentally lost your card or no longer have it for any reason, call:

  • 19888 for Montenegro
  • +382 19888 or +382 20 402 000 from abroad

and we will do everything necessary to resolve the issue quickly and efficiently.

Contact us and share your question or opinion.

 

Your experience is very important to us. We want you to share it with us. Your opinion is an opportunity for us to tailor our offer to your needs and wishes.

Contact us
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