Together we create the future of NLB - your opinion counts

At NLB Bank, we believe that we make the best progress when we carefully listen to our clients.

That's why we're conducting a customer and brand satisfaction survey during October and November, and we want to hear your opinion.

 

Clients' experiences help us better understand their needs and make the services we provide even simpler, faster and more tailored to them.

We are grateful to everyone who participates and takes some time to share their impressions, observations, suggestions - every feedback is valuable for us.

 

The survey will be conducted by Ipsos d.o.o. on behalf of NLB Banka Podgorica. Podgorica, via e-mail or phone call.

Participation in the research is completely voluntary, and all responses are confidential.

 

Note: During the survey, we will never ask for personal or banking information (PIN, passwords, account number, card details, etc.).

 

For any questions or comments related to the research, consultants from the NLB Contact Center are available via e-mail info@nlb.me or on the number 19888 - on weekdays from 8:00 a.m. to 10:00 p.m. and on Saturdays from 8:00 a.m. to 6:00 p.m.

 

Together we build a better banking experience.

 

Your NLB Bank.

 

For everything to come.